Aston Pro World Class VoIP Solutions

Aston Pro World Class VoIP Solutions
  • Predicative Dialer (Call Center)
  • CRM Integration
  • Remote Agents
  • Satellite Offices
  • International Calling
Solutions Overview
Aston Unified Communications delivers innovative communications solutions that are custom designed for your small Medium businesses. Our VoIP Solutions are loaded with smart business communication features that are trouble-free, and come with online management tools that are ease-of-use. Our teams of innovative technician are committed to the success of our clients businesses; therefore they continually update their skills to offer only cutting edge VoIP solutions. Your business won’t outgrow your Aston’s customizable, expandable, and most of all affordable solutions any time soon.
Aston’s Predicative Dialer Pro
In today’s complex global environment of extended labor force, new technology, product sourcing, and the need for excellent customer support, Aston’s call center solutions are the catalyst for accelerating business productivity. We deliver world-class predictive dialer solutions to our customers in many industry sectors. Whether it is an on premises installation or hosted software implementation, we can provide the right solution for your business.
Our proven rock-solid record of reliability, knowledgeable technician, and relationships with customers and partners, has helped us capture business intelligence about our performance that we used to continuously to improve our call center solutions portfolio. It doesn’t matter If your business is a start-up, a mid-size operation, or a division of an enterprise, we can customize a call center solutions to meet your needs. We understand the process of integration and service level management, and have done many implementations in the: telemarketing, customer service, technical support, and collections industry sectors.

Aston CRM Integration Pro

With Aston’s CRM integration Solutions we have discovered that a growing number of businesses are looking at VoIP's cost, productivity and efficiency benefits and are deciding that the technology makes a good fit with their CRM systems.  Besides its cost advantages, VoIP allows businesses to document interactions between employees and clients, a capability that isn't generally possible with traditional telephony.  The information collected can be viewed alongside customer transaction data, enabling businesses to get better understanding of their customers. Additionally, IP telephony transfers voice in data packets, which makes the technology relatively simple to integrate with CRM applications.  Another advantage is that Aston CRM -VoIP integration can be hosted remotely, making it easy for a mobile workforce to use.
In the call center environment, CRM-VoIP integration can slash telephony costs while providing new and innovative features. A key way CRM-VoIP integration can help call centers is with click-to-call service. This approach connects a web site's visitors to a business with a simple, clickable icon. People can use this technology to ask questions about a product or to place an order. Aston’s CRM integration Solutions takes the complexity out of merging the two technologies and makes the operation seamless for the end users.
Aston’s Remote Agents Pro / Satellite Office Pro
In today’s tough economic climate, smart companies are trying to optimize their business resource effectiveness while keep their valuable customers happy by utilizing remote agents and satellite offices. Aston’s VoIP solutions are the perfect fit for businesses that have to think out of the box to expand their office boundaries, at the same time keeping to an eye on lowering cost while maximizing profit.
Our portfolio of products can be easily customized and integrated into a single productivity suite that can be used to help companies accomplish their goals of operating remotely either via agents or satellite offices. Whether you need: toll free and direct inward dials numbers, virtual PBXs, voicemails, virtual fax, extended call center capabilities, SIP solutions, or a combination of any of our solutions we can put it all together to get the job done.
Aston’s Global Connect Pro (International Calling)
Aston’s Global Connect Pro is just like our Custom VoIP Phone Systems with the additional benefit of unlimited calls to select international locations. Please note that calls to mobile phones, premium pricing, Aston’s special offers, and information service numbers are not included in the Aston’s Global Connect Pro international destinations pricing. Combined with Aston’s Virtual Office Pro, you also get online meetings, Internet faxing, call recording, and 1 GB of online storage (for meeting and call recordings).Call us toll free to get more information on our  selected international destinations.